Step 1: Reset your Password



Step 2: Contact the AUM Help Desk. Step 2: Contact the AUM Help Desk.


Please contact the AUM Help Desk via the telephone and let them know you have forgotten your password, as it is preventing you from full accessing the My AUM Portal.

You can visit the AUM IT Services Help Desk in person, they are located on the first floor of the Taylor Center inside the Computer Lab or you can reach them via the following: 

Phone: 334-244-3500

Help Desk Hours Help Desk Hours




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