Contact the AUM Help Desk. Contact the AUM Help Desk.


Please contact the AUM Help Desk via the telephone and let them know you have forgotten your password, as it is preventing you from fully accessing the My AUM Portal.

You can visit the AUM IT Services Help Desk in person, they are located on the second floor of the Library Tower or you can reach them via the following: 

Phone: 334-244-3500

Help Desk Hours Help Desk Hours


ITS Help Desk Hours:

Open 7:30 AM – 9:00 PM Monday-Thursday

Friday         7:30 AM – 5:00 PM

Saturday      12:00 PM – 6:00 PM

Sunday        1:00 PM – 5:00 PM



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